Help
ActIt Support
Need help with ActIt? Email us at support@actit.io and we will get back to you as soon as we can. Please write from the email address on your account and tell us which device and app version you use.
Common questions
How do I connect Apple Health?
On iPhone, open the ActIt app, go to Settings → Connected apps and choose Apple Health, then allow the data types you want to share when iOS asks. You can change these permissions at any time in the iOS Health app under Sharing → Apps → ActIt. ActIt only reads your data; it never writes to Apple Health.
How do I connect Strava?
In the app, go to Settings → Connected apps and choose Strava, then sign in to Strava and approve access. Your activities are imported automatically afterwards. Strava is optional. To disconnect, use the same screen.
How does sharing with my coach work?
Your workouts are private by default. Your coach sees a workout only after you share it, and you choose which workouts to share. Your coach can also see your profile and the plans they write for you. See our Privacy Policy for details.
How do I delete my account?
In the app, go to Settings → Account → Delete account. If you no longer have the app, email us from your account email. Full steps are on the Delete your account page.
How do I turn off AI features?
AI features run only after you turn them on. To withdraw your consent, go to Settings → AI features in the app and switch them off. This takes effect immediately.